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Do you store my credit card number?

No. We only store the last four numbers of your credit card number and the expiration date so...
How do I check if my default payment method is valid?

Login to your inputhost client area. From the main menu click on Billing > Payment Methods....
How do I update my payment method?

Login to your inputhost client area. From the main menu click on Billing > Payment Methods.

How do I view my invoices?

Login to your inputhost account. From the main menu click on Billing > My Invoices. Click...
I have a billing dispute what should I do?

Login to your inputhost client area. Click Support > Open Ticket. Select the Billing...
Is it possible to use PayPal as a payment method?

As of March 3rd, 2023, inputhost will no longer support PayPal as a payment method. Customers...
My default payment method was not used?

When an invoice is created for a service or domain renewal it will use the default payment method...
My site was suspended due to non-payment?

To have your hosting unsuspended you need to login to your inputhost client area and pay your...
What payment methods does inputhost accept?

inputhost accepts payments using the stripe payment processing platform.
What steps should I take to cancel my services?

To Request Cancellation of your service(s) follow the steps below. Login to your inputhost...
Why am I receiving separate bills for hosting and my domain name?

When it comes to maintaining a website, there are two primary costs that customers need to be...